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Support

Can't connect, been punished, or need to report someone? Start with the questions below. Everything else goes through the Discord.

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Discord ticket

The fastest way to reach staff. Open a ticket in the Discord and someone will pick it up.

Open Discord
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Ban appeals

Think a punishment was wrong? Appeal it through a Discord ticket.

How appeals work
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Report a player

Cheating or breaking the rules? Send evidence in a Discord ticket.

What to include

Connecting

What is the server IP?

ocepvp.xyz

How do I add the server?
Open Minecraft, go to Multiplayer, click Add Server, and enter ocepvp.xyz as the server address.
I can't connect, or the server shows offline
Double-check the IP for typos, then restart your game. If it still won't connect, the server may be restarting — check the Discord for announcements before opening a ticket.

Ban appeals

How to appeal: open a ticket in the Discord with your Minecraft username, the reason shown on your ban screen, and why you think it should be reviewed.
Can I appeal more than once?
One appeal per punishment. If it's denied, you can appeal again later only if you have genuinely new information.
What can't be appealed?
Bans for doxxing and hate speech are final.

Reporting players

How do I report someone?
Open a ticket in the Discord with the player's username, what they did, and your evidence.
What counts as good evidence?
A video clip with the player's name visible is best, especially for cheating. Screenshots work for chat. Cropped or edited evidence usually can't be acted on.
Will I be told what happened?
You'll hear whether the report was actioned, but not the specific punishment — that stays private.

Still stuck?

Open a ticket and a staff member will help.

Open a Discord ticket